Job Description

Description

Joe Basil Chevrolet , one of Western New York's most trusted and highest-volume dealerships, is seeking a knowledgeable, customer-focused, experienced Auto Damage Estimator to join our growing team. If you take pride in accuracy, communication, and delivering exceptional customer service, we want to meet you!

Location: 5111 Transit Rd. Depew, NY 14043

Pay Range: $60,000-$85,000/yr

What You'll do:

• Greet customers and assess vehicle damage in a professional, friendly manner
• Prepare detailed, accurate repair estimates using dealership software
• Communicate with insurance companies, customers, and internal team members regarding repair plans and timelines
• Review and verify parts pricing, labor times, and repair procedures
• Maintain strong follow-up on repair status, approvals, and customer updates
• Collaborate with technicians and parts staff to ensure smooth workflow
• Ensure compliance with OEM repair standards and collision industry guidelines
• Provide exceptional customer service throughout the repair procedure

Requirements

What We're Looking For:

• Previous collision repair estimator experience required
• NYS Estimator license required
• Prior experience working in CDK preferred
• Experience using CCC estimating platform required
• Mechanical and suspension knowledge a plus
• Strong understanding of auto-body repair processes and insurance procedures
• Excellent communication, phone, computer, time management & administrative skills
• Ability to multi-task and manage a high-volume workload in a fast-paced environment
• Professional appearance with a strong work ethic
• Valid driver's license and clean driving record
• Ability to work in a fast-paced team environment
• The ability to work a full-time 5-day work week that will include occasional Saturdays

Job Tags

Full time, Part time

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